FAQ
Frequently Asked Questions.
Shipping and Delivery
Yes, we deliver throughout the United States, including Alaska, Hawaii, Puerto Rico, and other US protectorates. We also ship to Canada through USPS for most items. Whether you're running a retail store, a business from home, setting up at a flea market, or attending a swap meet, we'll make sure your display products reach you wherever you are. If you have larger items that might not qualify for USPS shipping, just contact us, and we’ll find the best shipping solution for you.
We offer both standard and expedited shipping options to fit your needs. Standard delivery typically takes 5-7 business days, while expedited shipping can arrive within 2-3 business days. If you're located in California, we also offer next-day delivery for certain items, ensuring you receive your products quickly for your retail store, home business, or upcoming event. Delivery times can vary based on your location and the size of your order. You can learn more on our Delivery Times page.
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number to monitor your order’s progress through our website or directly on the carrier’s tracking page. Whether you're eagerly awaiting your new display for your home business or getting ready for a flea market setup, you’ll always know where your order is and when it will arrive.
Payments and Orders
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Your transactions are processed securely, ensuring a safe and convenient shopping experience.
We process orders quickly to ensure you receive your products as soon as possible. Because of this, there may be a limited window to cancel or modify your order. If you need to make changes, please contact us right away at 714-568-0580 or [email protected], and we’ll do our best to assist you. If your order has already been shipped, we can guide you through our return and exchange process to make sure you have what you need for your upcoming event or market.
Returns, Exchanges, and Warranties
We want you to be fully satisfied with your purchase. We offer a 30-day return policy on most products, provided they are in their original condition. For acrylic and glass products, it’s crucial that they are returned in the same unopened box and with the same courier to prevent damage during transit. A restocking fee of 20% applies to returns of these items due to their sensitive nature. To initiate a return or exchange, or to learn more about our return policy, please visit our Returns & Exchanges page or contact us at [email protected] or call 714-568-0580, and we’ll assist you promptly.
We stand behind the quality of our products, and most items come with a 1-year warranty covering manufacturing defects. We understand how important reliable displays are for your business, whether you're at a tradeshow, setting up a flea market stall, or organizing a home office. If you encounter any issues, contact us with your order details, and we’ll work to resolve the situation quickly and efficiently.
Customer Service and Support
You can reach us by calling 714-568-0580 or sending an email to [email protected]. Additionally, we accept SMS messages at the same number, and you can even send photos or videos if you need help identifying the right product for your needs. Whether you’re looking for a specific display for your flea market booth or need advice on the best setup for your tradeshow, we’re here to help. You can also visit our Contact Us page for more information.
Absolutely! If you need assistance finding the right display product, you can send photos or videos to our customer service team at 714-568-0580. Whether you're setting up for a flea market, swap meet, or organizing your home business, this feature allows us to provide you with personalized assistance to ensure you get exactly what you need.
Promotions and Offers
Yes, we periodically offer discounts and promotions on our products. Right now, you can take advantage of our special offer: Use code WELCOME5 at checkout to get 5% off your order. This discount applies to all products and is available to both new and returning customers. To stay updated on future offers, sign up for our newsletter or follow us on social media.
To stay informed about our newest products and special offers, you can subscribe to our newsletter or follow us on social media. We regularly update our inventory with displays that cater to various business settings, including home offices, flea markets, and tradeshows. By staying connected, you'll be the first to know about products that could be perfect for your next event.
Rentals
Yes, we offer a selection of display stands for rent in Los Angeles, Orange County, and surrounding areas like Riverside, San Bernardino, and San Diego. Whether you’re preparing for a tradeshow, swap meet, or another event, you can rely on our rental services to meet your needs. To discuss availability and rental options, please contact us at 714-568-0580 or [email protected].
Welcome to The Competitive Store's Frequently Asked Questions page. Here, you'll find answers to the most common customer questions about shipping, returns, product assembly, and more. Explore our FAQs to quickly resolve your queries and enjoy a seamless shopping experience.